DJI Air 3 Care Refresh (1 year) *
"NO!!!" You weren't paying attention and suddenly your drone hits something. You watch helplessly as your drone plummets like a stone and crashes hard into the ground. There you stand: completely astonished and unable to believe what has just happened. It dawns on you and a stone falls into your stomach as you walk to the crash site. The drone has significant damage: cracks in the housing, a gimbal dangling loosely from the drone, motors that have been completely torn off. This damage will cost a lot of money, you may have to buy a whole new drone.
How could you have prevented this? With Care Refresh! With this insurance, the damage is not too bad and you can fly again a week later.
This version of Care Refresh is valid for 1 year and entitles you to 2 replacements. DJI will arrange the shipping (so no risk of loss) and you can usually fly again within a week! Please note: the drone is being replaced (not repaired) so the serial number of the drone will also change.
Number of replacements
- 2 (including 1 for Flyaway coverage)
Replacement costs
- Replacement fee €99
- Flyaway €359
Delivery within minutes via email: non-returnable!
You will receive your code via email within minutes of payment, 24 hours a day, 7 days a week, without shipping costs .
Please note: Care Refresh is not returnable!
Digital products, such as these codes, are excluded from exchange or credit under Dutch law, because they are not a physical product that can be returned. So make sure that you are sure that you are going to use the code and that it is for the correct drone.
If in doubt, please contact us first . If you unexpectedly miss the 48 hours before activation, it is still possible to activate Care Refresh (this just takes a little more time and effort, read more below).
Moreover, you do not have to purchase the code in advance at the same time as the drone. The code and drone (serial number) are not linked to each other upon purchase. You will do this yourself later. So you can wait until you are sure that you want to keep the drone. This prevents disappointment if you do not need a Care Refresh, because the code obtained will not be credited (because it is not a physical product, it cannot be returned and the retailer cannot determine that the product remains unused).
Register within 48 hours after drone activation
Care Refresh must be activated within 48 hours after activation (first time switching on and flying) of the drone. The first time you connect the drone and the DJI app, you will be asked to activate the drone with your DJI account. Only after this can you fly the drone. You then have 48 hours to activate Care Refresh according to our instructions that you receive from us after purchase or via the link below.
Active for more than 48 hours? Then follow these special instructions (about half an hour of work with 2 people).
Instructions Activate Care Refresh after purchase
You will receive the instructions from us upon delivery of the code. You can also download the instructions in the "Documentation" tab on this page.
Check the status of your drone and care refresh here: https://repair.dji.com/en/djicare/coverage
No high costs in the event of a crash? Care Refresh!
DJI Care Refresh is ideal for both novice and experienced drone pilots. After all, an accident can easily happen. With DJI Care Refresh you can always be sure that even the heaviest crash will end without a hitch. You essentially buy off multiple drone crashes for a relatively low amount. That flies so nicely!
DJI Care Refresh Terms and Conditions
- Loss is not covered (fly aways are neatly resolved under warranty).
- You pay a fixed low amount per crash, but you have a choice if the damage is not too bad.
- Subscription duration: 1 year
- A contribution is requested for each replacement. View this page and select your drone for costs .
- Drone must be active for less than 48 hours. Active for more than 48 hours?s.getfile&attachment_id=266">Then read these instructions.
- Please note: under Care Refresh your drone will sometimes be replaced by a repaired model.
You will then receive another drone with a different serial number. This can be a problem if your drone is registered with authorities.
The detailed terms and conditions for DJI Care Refresh can be found here: http://www.dji.com/service/djicare-refresh/info#s4
Costs of Care Refresh replacements
You initially pay for the Care Refresh service. You then pay a fixed, low amount per crash to pay for the entire damage and the drone is usually replaced. This means that the drone you get back is often a different drone with a different serial number. This may require you to reapply for permits or pay an administration fee to change the serial number. Pick-up and return of the drone are free (in country of purchase)
These amounts are pitiful compared to the normal costs of a repair and what's more, you can usually fly again within a week!
Benefits of DJI Care Refresh
- The certainty that even serious crash or water damage will be repaired very cost-effectively.
- Free shipping (within country of original purchase).
- Super-fast replacement of your drone (usually within 1 week).
- VIP contact with DJI.
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