DJI Care Refresh 1-Year Plan DJI Mavic 3 Cine EU
"NO!!!" You weren't paying attention for a moment and suddenly your drone hits something. You watch helplessly as your drone crashes down like a brick and crashes hard into the ground. There you are: totally stunned and not believing what just happened. It dawns on you and a stone falls in your stomach as you walk to the crash site. The drone has significant damage: cracks in the housing, a gimbal dangling loose from the drone, motors that have been completely ripped off. This damage will cost a lot of money, you may have to buy a whole new drone.
How did you prevent this? With Care Refresh! With this insurance, the damage is not too bad anyway and you can fly again a week later.
This version of Care Refresh is valid for 1 year and entitles you to 2 replacements. DJI arranges the shipment (so no risk of loss) and you are usually flying again within a week! Please note that the drone is being replaced (not repaired) so the serial number of the drone will also change.
Note: this insurance is only applicable to the DJI Mavic 3 Cine version.
Contribution per replacement
- First: €239
- Second: €299
- FlyAway (own action): €1,189
Delivery within minutes via email: non-returnable!
You will receive your code within minutes after payment via email , 24 hours a day, 7 days a week, free of shipping costs .
Note: Care Refresh is not returnable!
Digital products, such as these codes, are excluded from exchange or credit under Dutch law, because they are not a physical product that can be taken back. So make sure that you are going to use the code and that it is for the right drone.
If in doubt, please contact us first . If you unexpectedly miss the 48 hours for activation, it is still possible to activate Care Refresh (this just takes a little more time and effort, read more below).
Moreover, you do not have to buy the code in advance at the same time as the drone. The code and drone (serial number) are not linked to each other at the time of purchase. You will do this yourself later. So you can wait and see until you are sure that you want to keep the drone. This prevents disappointment when you do not need a Care Refresh, because the code obtained will not be credited (because it is not a physical product, it cannot be returned and the retailer cannot determine that the product remains unused).
Register within 48 hours after activating the drone
Care Refresh must be activated within 48 hours after activation (first time power on and flight) of the drone. The first time you connect the drone and the DJI app, you will be asked to activate the drone with your DJI account. You can only fly with the drone after this. You then have 48 hours to activate Care Refresh according to our instructions that you will receive from us after purchase or via the link below.
Active for more than 48 hours? Then follow these special instructions (about half an hour of work with 2 people).
Instructions Activate Care Refresh after purchase
You will receive the instructions from us upon delivery of the code. You can also download the instructions in the "Documentation" tab on this page.
Check the status of your drone and care refresh here: https://repair.dji.com/en/djicare/coverage
No high costs in the event of a crash? Care Refresh!
DJI Care Refresh is ideal for both novice and experienced drone pilots. After all, an accident is in a small corner. With DJI Care Refresh you can always be sure that even the toughest crash will end with a fizzle. In fact, you buy off several drone crashes for a relatively low amount. That flies so nicely!
Conditions DJI Care Refresh
- Loss is not covered (fly aways are neatly resolved under warranty).
- You pay a fixed low amount per crash, but you have the choice if the damage is not too bad.
- Subscription duration: 1 year
- Number of replacements: 2
- A contribution is requested per replacement. View this page and select your drone for costs .
- Drone must be active for less than 48 hours. Longactive for 48 hours? Then read these instructions .
- Note: Under Care Refresh, your drone is sometimes replaced with a repaired model.
You will then receive another drone with a different serial number. This can be a problem if your drone is registered with authorities.
The detailed conditions for DJI Care Refresh can be found here: http://www.dji.com/service/djicare-refresh/info#s4
Cost Care Refresh replacements
You initially pay for the Care Refresh service. After that, you pay a fixed low amount per crash, with which you buy off the full damage and the drone is usually replaced. This means that the drone you get back is often a different drone with a different serial number. This may result in you having to reapply for permits or pay an administrative fee to adjust the serial number. Pick-up and return of the drone are free (in country of purchase)
These amounts are pittance compared to the normal costs of a repair and you will usually be flying again within a week!
Benefits DJI Care Refresh
- The certainty that even a serious crash or water damage will be repaired very cheaply.
- Free shipping (within country of original purchase).
- Super fast replacement of your drone (usually within 1 week).
- VIP contact with DJI.
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