DJI Avata 2 Care Refresh (1 year / 2 replacements) *

"NO!!!" You weren't paying attention for a moment and suddenly your drone hits something. You watch helplessly as your drone plummets like a brick and crashes hard against the ground. There you are: completely stunned and not believing what just happened. It dawns on you and a stone drops in your stomach as you walk to the crash site. The drone has serious damage: cracks in the housing, a gimbal dangling loose from the drone, motors that have been completely torn off. This damage is going to cost you a lot of money, you might have to buy a whole new drone.

How would you have prevented this? With Care Refresh! With this insurance, the damage is not too bad anyway and a week later you can fly again.

DJI Care Refresh Terms and Conditions

This version of Care Refresh is valid for 1 year and entitles you to 2 replacements (1 of which is FlyAway) . DJI arranges shipping (so no risk of loss) and you can usually fly again within a week! Please note: the drone is replaced (not repaired) so the serial number of the drone also changes.

• Loss is not covered (fly aways are properly resolved under warranty).
• You pay a fixed low amount per crash, but you have a choice if the damage is limited.
• A contribution is requested per replacement. View this page and select your drone for the costs .
• Drone must be active for less than 48 hours. Active for more than 48 hours? Read these instructions .
• Please note: Under Care Refresh, your drone will sometimes be replaced with a repaired model.
  You will then receive another drone with a different serial number. This can be a problem if your drone is registered with authorities.

The detailed terms and conditions for DJI Care Refresh can be found here: http://www.dji.com/service/djicare-refresh/info#s4

Contribution per replacement

• Replacement: €49
• FlyAway (own fault): €199

Delivery within minutes via email: non-returnable!

You will receive your code within minutes after payment via email , 24/7, without shipping costs .

Please note: Care Refresh is non-returnable!
Digital products, such as these codes, are excluded from exchange or credit under Dutch law, because it is not a physical product that can be returned. So make sure you are sure that you are going to use the code and that it is for the correct drone.

If in doubt, please contact us first . If you miss the 48 hours for activation, it is still possible to activate Care Refresh (this just takes a little more time and effort, read more below).

You also do not need to buy the code in advance at the same time as the drone. The code and drone (serial number) are not linked to each other upon purchase. You do this yourself later. So you can wait until you are sure that you want to keep the drone. This prevents disappointment when you do not need Care Refresh after all, because the code obtained is not credited (because it is not a physical product, it cannot be returned and the retailer cannot determine that the product remains unused).

Register within 48 hours after drone activation

Care Refresh must be activated within 48 hours of activation (first time switching on and flying) of the drone. The first time you connect the drone and the DJI app, you will be asked to activate the drone with your DJI account. Only after this can you fly with the drone. You have 48 hours from that moment to activate Care Refresh according to our instructions that you will receive from us after purchase or via the link below.
Active for more than 48 hours? Then follow these special instructions (approx. half an hour work with 2 people).

Instructions to activate Care Refresh after purchase

You will receive the instructions from us upon delivery of the code. In the tab "Documentation" on this page you can also download the instructions.
Check the status of your drone and care refresh here: https://repair.dji.com/en/djicare/coverage

No high costs in case of a crash? Care Refresh!

DJI Care Refresh is ideal for both novice and experienced drone pilots. After all, accidents can happen in a small corner. With DJI Care Refresh you can always be sure that even the worst crash will end with a whimper. You are actually buying off multiple drone crashes for a relatively low amount. That makes flying so much more pleasant!

Care Refresh Costs & Shipping

You initially pay for the Care Refresh service. After that, you pay a fixed low amount per crash with which you buy off the full damage and the drone is usually replaced. This means that the drone you get back is often a different drone with a different serial number . This may result in you having to re-apply for permits or pay administrative fees to adjust the serial number. Pick-up and return of the drone are free (in country of purchase)

These amounts are small compared to the normal costs of a repair and what's more, you can usually fly again within a week!

Benefits of DJI Care Refresh

• The certainty that even serious crash or water damage will be repaired very cost-effectively.
• Free shipping (within country of original purchase).
• Super fast replacement of your drone (usually within 1 week).
• VIP contact with DJI.